Privacy Policy

Last Updated: November 22, 2025

This Privacy Policy describes how we collect, use, and protect your personal information when you use our counseling and therapy services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Health and medical information relevant to therapy
• Appointment and session notes
• Payment and billing information
• Communications between you and our therapists

2. How We Use Your Information

We use your information to:

• Provide therapeutic services
• Schedule and manage appointments
• Process payments
• Communicate with you about your treatment
• Comply with legal and professional obligations
• Improve our services

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• With your explicit consent
• When required by law or legal process
• In case of emergency or risk of harm
• With insurance companies for billing purposes (with your authorization)
• With professional supervisors or consultants for clinical purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Clinical records are maintained according to professional and legal requirements.

6. Your Rights

You have the right to:

• Access your personal information
• Request corrections to your information
• Request deletion of your information (subject to legal requirements)
• Object to certain uses of your information
• Receive a copy of your information

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

We do not knowingly collect information from children under 13 without parental consent. Services for minors are provided with appropriate parental or guardian consent.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us through our contact page.